TERMS AND CONDITIONS
When returning a dress
All dresses must be dropped off in store minimum 2 days after your event. This is so that we can get the dress dry cleaned and ready for the next person. If this is not possible, please let us know before you rent the dress.
Exchange & Refund Policy
Unfortunately we do not offer any refunds once you have made your purchase in store.
We are happy to exchange your dress for you, however it must be of similar value to the original dress you rented.
Payments
We accept payment through the following:
- Eftpos
- Direct Debit / bank transfer
- Cash
Late fees
Dresses that are returned late attract a late fee of 25% of the hire price for that dress per day that the return is late, from the agreed upon return date. Late fees can be deducted from the bond.
Dresses that are not returned
Dresses that are not returned 5 days of the agreed upon rental night, without making prior contact with us, will be considered as a non-returned item and as a result you will not receive your bond back.